Privacy Policy

Privacy Policy

At Chesterfield Road Dental Practice, we are committed to protecting your personal data and ensuring that your privacy is maintained. This policy explains how we collect, use, and protect your information in compliance with UK GDPR and Data Protection laws.

1. Information We Collect

We collect personal details such as your name, address, date of birth, phone number, email address, and medical history when you register as a patient. This information is necessary for providing safe and effective dental care. We may also collect payment details for billing purposes.

2. How We Use Your Information

Your data is used to provide dental care, process appointment bookings, communicate with you about your treatment, and manage administrative tasks such as payment processing and appointment reminders. We may also use anonymised data for auditing and improving our services.

3. Sharing Your Information

We only share your personal data with third parties when necessary for your care, such as dental laboratories, specialists, or your GP. We may also share information if required by law or regulatory bodies such as the NHS or the General Dental Council. Your data will never be sold or used for marketing purposes without your consent.

4. Data Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse. Your information is stored securely in compliance with data protection laws, and only authorised staff have access to it.

5. Your Rights

You have the right to access, update, or request the deletion of your personal data where applicable. You can also request a copy of the information we hold about you. If you believe your data has been handled incorrectly, you have the right to file a complaint with the Information Commissioner’s Office (ICO).

6. Retention of Data

We retain your records in accordance with legal and professional guidelines. Dental records are generally kept for a minimum of 10 years after your last visit or, for children, until they reach the age of 25. After this period, data is securely disposed of.

7. Contacting Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at Chesterfield Road Dental Practice, 655-657 Chesterfield Rd, Woodseats, Sheffield, S8 0RY. You can also reach us by phone at 044114 255 6344 or by email at info@chesterfieldroaddental.co.uk.

By using our services, you agree to the collection and use of your personal data as outlined in this Privacy Policy. We may update this policy from time to time, and the latest version will always be available at our practice and on our website.

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